Information We Collect

• Information you provide directly:

  • Contact and account information: name, email address, billing and shipping addresses, phone number, account username and password.

  • Payment information: payment card details, billing address, and other payment data processed via our payment processors.

  • Order and transaction details: items purchased, purchase dates, shipping choices, and related communications.

  • Communications: messages, inquiries, reviews, and feedback you submit through contact forms, email, or chat.

  • Marketing preferences and consent choices.

• Information collected automatically:

  • Device and usage data: IP address, browser type and version, operating system, device identifiers, language, referring/exit pages, and pages visited.

  • Cookies and similar technologies: analytics, performance, and advertising cookies to improve site functionality and tailor content.

  • Location data: approximate location inferred from IP address unless you provide precise location information.

• Information from third parties:

  • Social media profile information when you choose to log in via social providers.

  • Data from service providers (payment processors, shipping carriers, fraud prevention services).

  • Publicly available information relevant to fraud prevention or compliance.

How We Use Information We use personal information for these purposes:

• To process and fulfill orders, manage accounts, and provide customer support.

• To process payments and prevent fraud.

• To communicate with you about orders, account updates, promotions (where you opt in), and policy changes.

• To personalize content, product recommendations, and marketing communications (with consent where required).

• To administer contests, surveys, and promotions.

• To analyze and improve our website, products, and services through analytics.

• To comply with legal obligations and respond to law enforcement requests.

• For security, risk management, and to detect and prevent abuse or unauthorized activity.

How We Share Information We may share personal information in these circumstances:

• Service providers and vendors who perform services on our behalf (payment processors, shipping carriers, hosting, analytics, email and marketing platforms).

• Third-party merchants or partners for order fulfillment or where you purchase third-party goods through our platform.

• Law enforcement, courts, government agencies, or other parties when required by law, to protect rights or safety, or in response to legal process.

• Business transfers: in connection with a merger, acquisition, sale of assets, or bankruptcy, personal data may be transferred as part of that transaction. We will notify affected users when required.

• With your consent or at your direction.

Cookies and Similar Technologies We use cookies, web beacons, pixels, and similar technologies to operate and improve our website, analyze trends, remember preferences, and serve relevant advertising. You can manage cookie settings through your browser or by following any available opt-out controls on our website. Disabling cookies may affect site functionality.

Data Retention We retain personal information as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary depending on the type of information and legal requirements.

Security We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, use, disclosure, alteration, and destruction. No security system is impenetrable; we cannot guarantee absolute security of information.

Third-Party Links and Services Our website may contain links to third-party sites, services, or social media platforms. This Privacy Policy does not apply to websites or services maintained by third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy Our services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If we learn we have collected information from a child under 16 without parental consent, we will take steps to delete that information. If you believe we may have such information, contact us.

International Data Transfers We operate in the United States and may transfer personal information to recipients located in other countries, including countries without the same data protection laws as your jurisdiction. When we transfer information internationally, we use appropriate safeguards required by law, such as contractual terms or other mechanisms.

Your Rights and Choices Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access: request a copy of the personal data we maintain about you.

• Correction: request correction of inaccurate or incomplete information.

• Deletion: request deletion of your personal information, subject to legal exceptions.

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Contact

The Sugilite Collection

Email: sugilitecollection@gmail.com

By completing a purchase through any of our sales channels, you acknowledge that you have read, understood, and agree to these Terms of Sale, Shipping Policy, Return & Refund Policy and Privacy Policy.

Updated: May 2026